Management Services
                      
General Administration          Financial Management          Maintenance and Service  

Over the years we have met with many Association Boards and through these opportunities to exchange ideas and best practices we have found it interesting that many, if not most, of them had the initial thought that all management companies were equal, and on the surface this premise is basically true…most management companies collect fees, pay bills, prepare and distribute financial reports, solicit proposals from contractors, plus a host of other basic tasks that go with property management.

The truth of the matter is that we are created equal and then it is up to each company’s leadership and staff to decide whether they will excel beyond the status quo or remain as they started.

Over the past 26 years, CPM has chosen to steadily evolve by constantly evaluating and improving its practices, systems, staffing, technology, and equipment to ensure that CPM clients are receiving the best customer service, the skills that can only be provided by a knowledgeable staff, prompt responses, accurate reporting, and timely maintenance.

Condominium Property Management, Inc. provides both Full Service Management and Accounting Only programs. We can tailor our service levels to meet the unique needs of your association.

  
   


General Administration Full Service Accounting Only
Customer Service Support via telephone, fax, email, etc. 
Professional Association Manager assigned to your association @ Hourly Rate
Meet with Board as outlined in contract @ Hourly Rate
Provide agendas, financials, contracts, owners requests  and other information to Board in advance of all Board Meetings  
Maintain minutes book  
Provide (via mail or e-mail) copies of all correspondence, new and closed work orders to the Board on a routine basis  
Provide new owners with introductory information which contains coupons, maintenance requests, rules and regulations, trash pick-up dates and other information.  
Prepare and distribute proxies, ballots and other materials appropriate for the annual owners' meeting @ Hourly Rate
Prepare, with Board input, up to 4 newsletters per year @ Hourly Rate
Prepare, if directed by Board, an owner directory @ Hourly Rate
Prepare all correspondence as directed by Board (such as violation letters) @ Hourly Rate
Maintain owner/unit files including maintenance, leases, emergency contact and other pertinent information  
Maintain all administrative files  
Assist Board in enforcing Declarations, Bylaws and Rules and Regulations @ Hourly Rate
Provide a web portal for owners to review and modify information related to their account.   
Provide an interactive community website  Additional Charge



 Financial Management Full Service Accounting Only
Utilizing a secure lockbox banking system we will receive and deposit assessments into Association specific account (no commingling of funds)  
Disburse all checks from Association account  
Reconcile bank statements, monthly
Prepare standard financial statements, a/r and prepaid reports
Maintain ledger for each owner, which details receipts and charges
Notify owners when past due
Assess late fees and fines as directed by the Board
In accordance with Board Policies, send delinquent owners to collections 
Maintain all records for audit and taxes
Prepare preliminary budget  
Present financial summary at annual owners' meeting  
Assist Board with financing
     


 Maintenance and Service Full Service  Accounting Only
Develop and maintain work orders by unit, maintenance type, vendor  
Review work orders routinely to ensure completed on timely basis  
Provide 24 hour / 7 days a week emergency maintenance  
Review service contracts @ Hourly Rate
Review and develop routine and preventative maintenance schedules @ Hourly Rate
Perform periodic property inspections  
At Board’s direction, prepare specifications and solicit bids for projects and services which exceed $2,000 in cost (amount contingent on size of community) @ Hourly Rate
Referral of service providers that has a history of satisfactory completion of projects and services for other CPM clients  
Inspect projects such as painting, sealing, concrete and asphalt replacement during work and at completion @ Hourly Rate
Recommend qualified inspectors to inspect such projects as roof, siding or retaining wall replacement
Send satisfaction surveys to owners  
Inspect random sampling of completed work orders  


 
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